Refund & Cancellation Policy

A2G Smart sells digital study products: the Success Pass and other plans (time-based access to premium notes and tests), single notes or tests, AI coach access, recorded and live courses (batches), and personal academic help. Access opens online in your account — nothing is shipped.

• Most notes are free to read without paying.
• Courses show lessons tagged “Sample” that you can open before enrolling.
• When a free trial is running, new students get full access for a few days without any payment.

• Charged twice for the same purchase — the extra payment is refunded in full.
• Money deducted but no access, and we could not fix it within 48 hours of you contacting us.
• A technical problem on our side stops you from using what you paid for and we cannot fix it within 7 days.
• A live batch is cancelled by us, or its start is moved by more than 7 days and you do not want the new dates.
• Live batches only: you ask within 3 days of buying and have attended no more than 2 classes.

Because digital content can be read and copied as soon as it opens, we cannot refund:

• The Success Pass, other plans, single notes / tests or AI coach access after access has been given, including unused days.
• Recorded courses after their lessons have been opened.
• Personal academic help (PPTs, assignments guidance, editing) after work has started.
• Accounts blocked for breaking our Terms of Use — for example sharing your login or copying paid content.
• Changing your mind, choosing the wrong product, or not using the access.

• All payments are one-time. There is no auto-debit and no automatic renewal, so there is nothing to cancel — access simply ends on its end date.
• If you buy again before your access ends, the new time is added on top. You never lose days.
• To cancel a live-batch enrolment, contact us (see refund rules above).

If money was deducted but the payment failed, do not pay again. Your bank or UPI app normally returns it automatically within 5–7 working days. If the payment shows successful but your access did not open, contact us with your payment ID and we will open it.

Email a2gtrickacademy@gmail.com or use the Contact page, with:

• the email of your A2G Smart account,
• the Razorpay payment ID (it starts with pay_ — you will find it in the payment SMS / email),
• the date of payment and the reason.

We reply within 2 working days.

Approved refunds are sent to the same payment method you used (UPI, card or bank) through Razorpay within 5–7 working days. Your bank may take a few more days to show it. When a refund is approved, access to that product ends.

We may update this policy. The version on this page on the day you paid applies to your purchase.